If a setting change is not appearing on the online store, check in this order: whether you saved, whether the theme and page are correct, and how the browser is displaying the page.
If you changed settings on the Customize screen, select "Save." If you changed an author's fields, also select "Save" on the author edit screen.
Confirm that the theme where you added the app block is the same theme you are opening in the online store. If you are checking a product or page, also confirm that you are on the Regular plan and that the app block is on the target template.
After you save the settings, reload the target page. If the change still does not appear, try the following.
(1) Hard-refresh the page
Reload with Ctrl + Shift + R on Windows, or Command + Shift + R on Mac.
(2) Check in a private window
Open the target page in your browser's incognito or private mode.
If this does not resolve the issue, contact us through the contact form.
When you contact us, include the following information.
The store's myshopify.com domain
The setting you changed
The URL of the target page
The items you have already checked