On the Light plan and higher, you can translate the author name, profile image, description, job title, link URL, and link title for each online store language.
Prerequisite: Translation is available on the Light plan and higher. The languages you can translate into are the languages already added in Shopify admin → Settings → Languages.
(1) Open the author edit screen
From "Authors" in the app menu, select the target author.
(2) Open Translate
Select "Translate" in the upper-right corner. On the Free plan, an upgrade message appears.
(3) Choose a language and enter the translation
Choose a language from "Language to translate," then enter the translation for each field.
(4) Save
Select "Save." Clearing a field deletes that field's translation.
Registered translations are delivered to each language's storefront according to Shopify's language settings. You do not need to turn delivery on or off per language in the app.
If you change from the Light plan or higher to the Free plan, you can no longer create or edit new translations. Translations already registered continue to be delivered to the storefront.
If this does not resolve the issue, contact us through the contact form.
When you contact us, include the following information.
The store's myshopify.com domain
The language you want to translate into
The target author name
The items you have already checked