RuffRuff Author Profiles

FAQ

Frequently asked questions about settings, display, and support

Author deletion is not currently supported. If you reach your plan's author limit (Free: up to 5, Light: up to 15, Regular: unlimited), edit an existing author you're no longer using and reuse it instead of creating a new one.

Background transparency is not supported. You can achieve a pseudo-transparent background by setting the background color in the Color section to the same color as your theme's background.

We recommend uploading your profile image to Files in your Shopify Admin (Content > Files), then entering the resulting URL as the author's profile image.

The branding (RuffRuff Apps by WANTO) is automatically hidden when you subscribe to the Light Plan or above.

We're sorry, but we currently offer support by email only. We're unable to provide support by phone, online meeting, or any other means. Please contact us through the contact form.

It depends on your plan: Free — up to 5, Light — up to 15, Regular — unlimited. Once you reach the limit, you can't create new authors; edit an existing author you're no longer using to reuse it instead.

Can I assign multiple authors to a single blog post, product, or page?

No. You can assign only one author to each piece of content.

When you apply an author, the blog post's author name is overwritten with the applied author's name, and removing the author does not restore the original name. To restore it, edit the author name individually under "Content > Blog posts" in your Shopify Admin. Note that author names for products and pages are not overwritten.

Your existing author data is not deleted. However, if you exceed the limit (Free: 5, Light: 15), you won't be able to add new authors. In addition, features limited to higher plans are disabled — such as display on products and pages (Regular Plan only), and author links and rich text formatting (Light Plan and above; shown as plain text on the Free Plan).

No. Author profiles are added as an App Block or App Embed, without adding any files to your theme or changing existing code.